Regular maintenance is simple: vacuum the base monthly to prevent dust buildup, check and tighten bolts quarterly, and keep the motor area clean and dry. Avoid exceeding the weight capacity, and use a surge protector to protect electrical components. Refer to your user manual for model-specific care instructions. For any technical issues, contact our support team.
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We offer a 30-day satisfaction guarantee on most products. If you're not completely satisfied, you may return or exchange your purchase within 30 days of delivery, provided the item is in original condition with all packaging and accessories. Custom or clearance items may have different return terms. Return shipping costs may apply.
Yes, we offer professional installation services for all adjustable bed purchases. Our trained technicians will deliver, assemble, and set up your bed, and provide a brief tutorial on using the remote control and adjustment features. Installation is included for most areas in Klang Valley; additional charges may apply for other regions.
Standard delivery within Peninsular Malaysia typically takes 7-14 business days from order confirmation. For East Malaysia (Sabah & Sarawak), delivery may take 14-21 business days. You'll receive tracking information once your order ships. Express delivery options may be available for select areas—contact us for details.
All motors in our adjustable bed frames are covered by a 5-year limited warranty from the date of purchase. This covers defects in materials and workmanship under normal use. If you experience any motor issues during this period, our support team will arrange repair or replacement at no cost to you.
Our adjustable beds come with a comprehensive warranty. The bed frame is covered for 10 years against manufacturing defects, while the motor and electrical components carry a 5-year warranty. The mattress warranty varies by model—please refer to your specific product page for details. Normal wear and tear, misuse, or unauthorized modifications are not covered.
